Equine Rescue Services
After nearly 20 years in the business, we are now the leading provider of professional horsebox breakdown cover and roadside assistance for the equestrian community in the UK. Our membership of 20,000 ranges from Olympic medallists to first-time riders and we attend thousands of breakdowns ever year with the expertise of our nationwide support networks.
Our Mission
Our mission is to provide specialist equestrian breakdown cover of the highest standard. Whether you drive a horsebox or tow a horse trailer, we deliver the best breakdown service in the industry and our core responsibility is to ensure the welfare of you and your horses in an emergency, 24 hours a day, 365 days a year.
Customer Service
From your first contact with us, we offer you the highest standards of customer service. From our superb membership team, to our dedicated and experienced incident managers, we focus entirely on providing unrivalled standards of assistance. When you ring us, you'll always get through to a real person and what's more, a real person will keep you informed of progress if you happen to break down.
Nationwide Mechanical Network
Roadside mechanical rescue and recovery is provided by FMG, the UK’s leading provider of incident management and specialist recovery services. FMG manages over 140,000 HGV and LGV breakdowns every year, and supports the efficient flow of traffic on Britain’s major road network. They operate as the National Vehicle Recovery Manager on behalf of National Highways. FMG’s network of vehicle recovery partners has achieved market-leading standards, including PAS43, the industry’s exacting standard for safe working and best practice at the roadside.
Approved Equine Transporters
Equine Rescue Services has a nationwide network of trusted horse transporters, strengthened and refined over many years, which includes many of the top professional and national transporters in the industry. All are required to meet minimum DEFRA and DVSA regulations.
Tyre Specialists
Equine Rescue Services has built a longstanding relationship with Infleet Tyres Ltd, a specialist national tyre breakdown organization, and together we have created a unique understanding of your needs as horsebox or trailer owners.
Professionals
As a member, you’ll receive continued personal service from professionals who truly understand equestrian matters. Equine Rescue Services operates from the heart of the rural community in Dorset and receives continual endorsement from equine professionals including Mary King, William Fox-Pitt and and Joe Stockdale.